Terms and Conditions

Terms and Conditions

The “Buyer Protection Money Back Guarantee or the protection period for Buyer Terms & Conditions (the “Official Rules”)

These Terms & Conditions apply to the “Buyer Protection Money Back Guarantee or the protection period for Buyer under the Pretty in Pink website

 The Protection Period For Buyer after Purchase: the number of days (appearing/confirmed on the product listing page at the time when the buyer completed the purchase from the seller on pretty in pink) which the seller guarantees the buyer that it would receive the goods and/or services ordered from the seller, start counting from the day the buyer completes such purchase on pretty in pink.

 Rules:
a. If the buyer does not receive the goods and/or services within the Protection Period or receives goods and/or services that are sub-standard in its view, the buyer may contact the seller (pretty in pink)  to report their clam. The buyer must tell their reason for refund before pretty in pink can investigate.

b. During the Dispute Procedures, pretty in pink will investigate this incident considering (but not limited to) the following factors:

i. Whether goods and/or services received by the buyer are damaged, defective, or are substantially different from what has been presented or described on the product listing page;
ii. Whether the non-arrival of goods and/or services to the buyer is due to factors beyond its control;
iii. Whether the non-arrival of goods and/or services to the buyer is due to error or miscommunication on the part of the buyer (eg providing incorrect shipping address etc); or
iv. Whether the goods and/or services are returned to the seller due to such goods and/or services not being able to clear customs.

c. pretty in pink may ask the buyer for relevant information, documentation, records and/or other evidence to support Eligible Member’s claim.

d. After the Dispute Procedures, Pretty in Pink will make a determination (which is final and not subject to appeal). If the determination is in favor of the buyer, subject to the terms of the Official Rules (including but not limited to the force majeure clause below), the buyer will be eligible for a refund within 15 days after the completion of the Dispute Procedures. Such refund will be generally credited to the same means of payment used by the buyer when placing the affected order on Pretty in Pink, unless the parties have agreed on some other means and subject to the relevant technical constraints.

General Rules:
a. By participating in this Buyer Protection, you agree to be bound by these Official Rules.

b. Any fraud and/or abuse by you (as determined by the Promoter at its sole discretion) will result in forfeiture of your eligibility to this Buyer Protection and/or rights under these Official Rules..

e. Pretty in Pink reserves the right to amend these Official Rules without prior notice. In the event of disputes, the decision of the Promoter shall be final and binding.

f. Pretty in Pink reserves the right and absolute discretion to cancel or revoke anyone’s right to participate in this Buyer Protection.


b. In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on Pretty in Pink, the terms under these Official Rules shall prevail. The Pretty in Pink.com Transaction Services Agreement shall prevail and complement these Rules.

Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE PROMOTER BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION IN THIS BUYER PROTECTION, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

Disputes: You acknowledge and agree that the Promoter or any of its affiliates shall not be responsible, and shall have no liability to the Buyer or anyone else for any dispute or claim that arises out of your participation in this Buyer Protection.

 Governing Law and Dispute Resolution: You agree that this Buyer Protection is governed, interpreted and enforced by the laws of the United States, without regard to its conflict of laws principles.